The Secretary can grant an exemption, under section 31 of the Property, Stock and Business Agents Act 2002 that requires each separate agency office be under the charge of a separate licensee, in the following circumstances:
- in remote rural areas where it may be difficult to comply with the requirements to have a licensee-in-charge of each branch office
- in the commercial sector, where the presence of a licensee may not be warranted where only limited agency activities are carried on in each separate commercial building or shopping centre office.
A request for exemption will need to include sufficient information to satisfy the Secretary that:
- the exemption is necessary
- the licensee has adequate prior experience as a licensee-in-charge of an agency business
- the licensee is capable of properly supervising the conduct of business at more than one place
- office systems have been or are proposed to be established at each place of business to provide for accountability to the licensee-in-charge
- there are adequate staffing and office management arrangements in place at each place of business
- a centralised trust account will be established for the deposit of trust money received in connection with all places of business for which the licensee will be the licensee-in-charge
- the licensee is able to comply with any supervision guidelines issued by the Secretary.
View or download the guidelines on how to apply for an exemption (PDF, 296.06 KB)