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Trades & businesses

Have your say on Building Stronger Foundations

11 July, 2019
We are asking for comments on the reforms to the building and construction sector through the release of a discussion paper, Building Stronger Foundations.
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Housing & Property

Reforms supporting residents leaving a retirement village

11 July, 2019
We want to hear from retirement village residents and their families, operators and anyone involved with the NSW retirement village sector.
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02 July, 2019

Housing & Property

Retirement village law changes start today

NSW retirement village communities can welcome improvements to retirement village living as a result of new laws that started on 1 July 2019.

These new laws included:

  • mandatory Rules of Conduct for operators designed to establish a benchmark for the conduct and behaviour of operators, with penalties for breaches coming into effect from 1 January 2020
  • new emergency management requirements, designed to ensure villages are well prepared to deal with an emergency
  • giving residents the opportunity to get an annual update on the costs that would be associated with them leaving the village, through a ‘contract check-up’ meeting with the operator
  • giving residents scrutiny and approval rights over the appointment of the person to audit the village’s accounts.

To help inform communities about the changes, more than 1,900 people around the state have been presented to about the new laws through the Retirement Village Ambassador program.

For operators, guidelines have been developed to help them implement their new requirements:

For more information see changes to retirement village laws

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