Scams and cybercrime

Types of scams and cybercrime, how to report them, getting help and tips to stay safe.

Have you had a phone call or SMS out of the blue? Phishy email or ‘lucky’ letter? Unknown knock at the door? Strange behaviour from an online friend or admirer? These tips will help to protect yourself against scammers.

  • Don’t respond: Ignore suspicious emails, letters, house visits, phone calls or SMS – press ‘delete’, throw them out, shut the door or just hang up.
  • Watch out for slick tricks: Scammers use sophisticated tricks to fool you, like fake websites, glossy brochures, technical jargon or posing as someone that you know and trust – don’t fall for them.
  • Don’t let scammers push your buttons: Scammers will play on your emotions to get what they want.
  • Protect your identity: Your personal details are private and invaluable – keep them that way and away from scammers.

Types of scams

Go to the SCAMWatch website for a list of scams across Australia.

Stop Travelling Conmen

Stop Travelling Conmen is a campaign to help identify and protect the Australian community from misleading and deceptive conduct by conmen. All Australian state and territory consumer protection agencies are involved. Visit the Stop Travelling Conmen Facebook page for more information.

If you are approached by someone you suspect to be a conman, call the National Hotline on 1300 133 408 (8.30am to 5pm, Mon - Fri).