Consumer rights: Myths and facts
A list of topics where we explain common myths about consumer rights.
Bag check guidelines
Information on your rights and responsibilities when your bag is checked leaving a store.
Free range eggs
Information about the national labelling standards for free range eggs.
Information on the jewellery industry code of conduct.
Information about the sale and use of spray paint.
Information to help you when buying petrol and other fuels
Unsolicited goods and services
Information about goods or services that are supplied to someone who hasn’t agreed to purchase or receive them.
Information on what to do when a product has multiple prices shown.
Information about buying electronic goods and what you can do when things go wrong.
Information on your rights and responsibilities when you buy and have your whitegoods repaired.