A national law (the Australian Consumer Law) guarantees your rights when you buy goods and services – including your rights to repairs, replacements and refunds. You have rights under these consumer guarantees even if you do not have a warranty or extended warranty. We want you to understand how consumer guarantees work and how they affect you.
Product and service guarantees in Australia, your rights as a consumer and what to do if things go wrong.
Information about entering a contract, non-disclosure agreements, consumer and business rights and responsibilities.
Warranties and your rights when you have a problem with a product or service.
Cancelling a service
Information on when you have the right to cancel a service and how to cancel a service.
Unsolicited consumer agreements
What an unsolicited agreement is, your rights, cooling-off periods and terminating an agreement.