Call 13 32 20 (8.30am to 5pm, Mon - Fri)From overseas, call +61 2 9895 0111 during the office hours above (GMT + 10 hours).
Feedback about our servicesTo provide compliments, suggestions or complaints about a service you have received, visit the Feedback about our services page.
Aboriginal enquiry service
Freecall: 1800 500 330 (and ask to speak with an Aboriginal person, if you wish)
Telephone: 13 14 50 and ask for an interpreter in your language.
Hearing or speech impairment
You can contact us through the National Relay Service
Access Fair Trading information (GIPA Act)
Make a request for information under the GIPA Act (previously Freedom of Information).
Counter servicesA range of fair trading services are available from Service NSW Centre locations throughout Sydney and regional NSW.
Building Code Advisory Service
The Department of Customer Service operates a Building Code Advisory Service to provide general information and advice on the Building Code of Australia and related matters. This service operates between 9.30am and 11.30am on Tuesdays, Wednesdays and Thursdays.
Phone: (02) 9372 9271