Contact us

Important

There are no counter services at our Head Office. The closest services are available at Service NSW, located at 27-31 Argyle St, Parramatta. For a full list of locations that provide counter service for Fair Trading, visit the Service NSW website.
Find my Service NSW centre
Head office

NSW Fair Trading
60 Station Street
Parramatta NSW 2150
Postal address

NSW Fair Trading
PO Box 972
Parramatta 2124
Phone: 9895 0111
ABN

81 913 830 179

Call 13 32 20 (8.30am to 5pm, Mon - Fri)

From overseas, call +61 2 9895 0111 during the office hours above (GMT + 10 hours).

Feedback about our services

To provide compliments, suggestions or complaints about a service you have received, visit the Feedback about our services page.

Give feedback
Media enquiries

Contact our media team
Special assistance

Aboriginal enquiry officer
Freecall: 1800 500 330
Language assistance
Telephone: 13 14 50 and ask for an interpreter in your language.
Hearing or speech impairment
You can contact us through the National Relay Service
Access Fair Trading information (GIPA Act)
Make a request for information under the GIPA Act (previously Freedom of Information).
Counter services

A range of fair trading services are available from Service NSW Centre locations throughout Sydney and regional NSW.

Find my Service NSW centre
Registry Services

PO Box 22
Bathurst NSW 2795
Phone: 6333 1400
Freecall: 1800 502 042
Building Code Advisory Service

The Department of Customer Service operates a Building Code Advisory Service to provide general information and advice on the Building Code of Australia and related matters. This service operates between 9.30am and 11.30am on Tuesdays, Wednesdays and Thursdays.
Phone: (02) 9372 9271

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