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How we handle your personal information when you make a request for your information to be suppressed from a public register.
On this page
- Who we are
- Why we collect your personal information
- The kinds of information we collect
- Failure to provide information
- How we may use this information
- Who we may share your information with
- Protecting your information
- Your rights
- Contact us
Who we are
Your information is being collected and held by the Department of Customer Service on behalf of the Commissioner for NSW Fair Trading. NSW Fair Trading gives priority to protecting the privacy of your personal information, in accordance with the Privacy and Personal Information Protection Act 1998 (PPIP Act) and the Health Records and Information Privacy Act 2002 (HRIP Act).
If you have any questions about this document, or how we handle your personal information, you can contact our Privacy team using the contact details at the end of this notice.
Why we collect your personal information
NSW Fair Trading is collecting your personal information for the purposes of assessing your suppression request and making a determination in accordance with section 58 of the PPIP Act.
The kinds of information we collect
We may collect the following information:
- Your full name and contact details (including your phone number and email address)
- Your date of birth
- Your Licence/Registration number
- Supporting documents*
*Any supporting documents or evidence provided with your Suppression Request Form will be retained for 28 days only. Supporting documents or evidence will be securely disposed of once the documents have been viewed and noted by the officer as part of the determination process.
Failure to provide information
Your information is provided voluntarily however if you choose not to provide your information, we may be unable to process your suppression request.
How we may use this information
We may use the information we collect to assess your suppression request and make a determination in accordance with section 58 of the PPIP Act. We may also use the information for internal administrative purposes, including liaising with you in relation to your request and, where applicable, updating the public register.
Who we may share your information with
We will not disclose your information to anybody unless we are authorised or permitted to do so by law or where you have given consent. For further information, please see our Privacy Statement.
Protecting your information
We will store and manage your information in accordance with the provisions of the PPIP Act and HRIP Act, and we will only keep information for as long as we need it to fulfil the purposes we collected it for. After which, the information will be disposed of securely in accordance with the State Records Act 1998 and any other applicable legislation. Please see our Privacy Management Plan for more information about how we handle your personal information.
Your rights
Subject to certain conditions, you have the right to request access to, and the correction of your personal information.If you wish to invoke any of the above rights, please contact us using the details below.
Contact us
If you would like to make a privacy enquiry or complaint, or where you aren’t satisfied with the decision made regarding your suppression request, you can contact the Privacy Team on (02) 9219 3999 or via [email protected].