Last updated 13 October 2021
For up to date information on what you can and can't do during the changing COVID-19 situation, go to nsw.gov.au.
The impact of COVID-19 is being felt by all and Fair Trading is working to offer as much support and guidance as we can.
The information below is based on current laws.
Where you are genuinely unable to comply with the law, we'll take a reasonable approach to help.
If you require a legal opinion, you'll need to seek independent legal advice.
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Event and travel cancellations
Answers to frequently asked questions about refunds for cancelled travel, and events
Weddings
Answers to frequently asked questions if you've had to postpone or cancel your wedding
Renting and property
Information for tenants, landlords, overseas students, real estate agents, and home buyers and sellers
COVID rules for property professionals
COVID rules for property professionals in NSW.
Shopping and subscription services
Frequently asked questions about COVID-19 price increases, stock availability, and payment methods
Certifiers
Find out how COVID-19 has changed certifier inspections, accreditation and training
Retirement villages and residential land lease communities
Helpful information about COVID-19 regulations for operators, residents, and visitors
Electrical safety at home
Never attempt your own electrical work and always hire a professional for DIY home improvements
COVID-19 Statement of Regulatory Intent
NSW Fair Trading's approach to licensing and consumer protection during COVID-19