Last updated 28 September 2020
Information about relief Fair Trading is providing for impacted incorporated associations and co-operatives
The impact of COVID-19 is being felt by consumers and businesses across NSW as conditions are imposed to help slow the spread of the virus. We are working closely with our stakeholders and we will continue to offer as much support and guidance as we can.
The information below is based on the application of existing laws. Where you are genuinely unable to comply with the law, we will take a reasonable and pragmatic approach. If you require a legal opinion you should seek independent legal advice.
Select a topic:
We are waiving fees for some licences and permits.
Renting and property
Answers to frequently asked questions about renting, auctions and open homes, and strata
Strata and community schemes COVID-19 guidance
Provides information for people living and working in strata schemes on how the Public Health Orders affect them.
Event and travel cancellations
Answers to frequently asked questions about refunds for cancelled events and travel
Shopping and subscription services
Answers to frequently asked questions about price increases, stock availability, payment methods
Answers to frequently asked questions about postponing, cancelling and refunds
Retirement villages and residential land lease communities
Short answers to some frequently asked questions we've received during the past month.
Associations & Co-operatives
Frequently asked questions about how COVID-19 is affecting you.
COVID-19 Statement of Regulatory Intent
Our approach to licensing and consumer protection during the COVID-19 pandemic.
Electrical safety at home
If you're working on DIY home improvements, make sure any electrical work is done by a professional
COVID-19 information for certifiers
Find out how COVID-19 has changed certifier inspections, accreditation and training