Certifiers cannot use Swimming Pool Register for telemarketing

The Board has been advised that some E1 certifiers are using the Swimming Pool Register to find properties in their area and contact the owners to offer their certification services.

This is clearly prohibited under the terms of the Register's privacy statement which only allows certifiers to access records for properties where the certifier has been engaged by the owner.

Using the Register for telemarketing may also breach the Code of Conduct for certifiers and constitute unsatisfactory professional conduct under the Building Professionals Act. The Code requires certifiers to protect confidential information and not use it for their advantage. The Board will investigate alleged breaches and has power to impose a fine or take other action.