Plumbing frequently asked questions

For plumbers in regional NSW

Why were these changes introduced?

The Plumbing and Drainage Act 2011 No:59 allows a single regulator (NSW Fair Trading) to have jurisdiction of all plumbing and drainage regulation in NSW, and for the Plumbing Code of Australia to replace state-based standards. The Plumbing and Drainage Act 2011 took effect across regional NSW from 1 January 2013.

Who will be responsible for carrying out the on-site plumbing and drainage inspection?

The relevant council or county council (who are the local plumbing and drainage authority) will continue to carryout on-site plumbing and drainage inspections.

Who do I call to book an inspection?

You are required to contact the relevant local plumbing and drainage authority, in the area where the work is done, to book an inspection.

Are there critical inspections for plumbing and drainage?

Yes, the licensee is responsible for contacting the relevant local plumbing and drainage authority in the area to make sure that all critical inspections are booked in.

Who do I pay inspection fees to, and where do they get paid?

Inspection fees can be paid by the plumber, property owner or their agent, and are to be paid to the local plumbing and drainage authority.

Who sets the fee structure?

Councils determine the fees for their own area.

What is a Notice of Work (NoW)?

A Notice of Work is to let the local regulator know of the plumbers and drainers who are going to do plumbing or drainage work. One version of the Notice of Work is used by plumbers or drainers across NSW. This helps provide consistency and uniformity throughout the state. The Notice of Work is completed by the plumber or drainer (the responsible person) and provides the following information to the regulator:

  1. who will carry out the work
  2. where work will be carried out
  3. when work will be undertaken and estimated completion date
  4. the type of work to be carried out (scale and scope)
  5. intention for work to comply with (PCA and AS/NZS3500), and
  6. if a performance solution is being proposed.

Do I need to submit a Notice of Work (NoW)?

Yes, the Plumbing and Drainage Act 2011 requires the responsible person (the licensee) to submit the NoW to the regulator (relevant local plumbing and drainage authority).

What is a Certificate of Compliance (CoC)?

A Certificate of Compliance (CoC) is a legal requirement. It confirms that a licensed plumber/drainer has undertaken work, which complies with current legislation and the relevant industry Codes and Standards. A CoC must be filled out for all completed plumbing and drainage work. The Certificate of Compliance used by plumbers or drainers is the same format across NSW. This help provides consistency and uniformity throughout the state.

Do I need to submit a Certificate of Compliance (CoC)?

Yes, the licensee is required to submit a copy of the CoC to the regulator (relevant local plumbing and drainage authority) and a copy must be provided to a person for whom the work was carried out.

When do I submit the CoC?

The CoC must be issued on the completion of the final inspection.

What is a Sewer Service Diagram (SSD)?

A sewer service diagram is a layout of the onsite house service line from the fixtures to the point of connection or the property boundary.

Who do I submit the SSD to?

An SSD must be provided to the regulator (relevant local plumbing and drainage authority) and the owner of the land or the owner’s agent.

When do I submit a SSD?

The SSD must be issued at the completion of the drainage works.

Where do I get the NoW, CoC and SSD templates?

Contact the relevant local council to find out how these documents will be made available in their area.

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