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Learn about your rights and what to do if a product you purchased isn’t quite right. <br> Select a tile below to get started.

Advertising is an effective way to attract customers, but the law says advertising must be truthful and easy to understand. Click on a tile below to get started.

Fitness and gym memberships, your rights and what to do if you have a problem

Our laws guarantee your right to repairs, replacements and refunds. You have these guarantees even if you do not have a warranty. Select a tile below to get started

Funerals, funeral directors, pre-paid and contributory funds, insurance, plus other funeral products and services

Electricity and gas, your rights and who to contact for energy issues