News

The NSW Government is providing the Commissioner for NSW Fair Trading with a new power to issue a ‘consumer guarantee direction’.

From February 2019 Fair Trading will publish a more detailed Complaints Register with enhanced search functionality.

New ticket reselling laws started on 1 June 2018, which stop anyone from reselling a ticket to a NSW event for more than the original cost price, plus transaction costs.

Information on the latest monthly release of complaints data.

The Commonwealth Government has introduced an Information Standard under the Australian Consumer Law (ACL) for all egg producers when promoting or selling free range eggs.

To better understand this rapidly growing marketplace, we commissioned research to gain insight into consumers and traders understanding of their rights and responsibilities.