Association enquiries and complaints

Make an enquiry

Make a complaint

Making a complaint about an incorporated association

Before making a complaint about an incorporated association try to resolve it by speaking directly with the association.

Fair Trading’s powers

Fair Trading’s authority is limited to matters stipulated in the Associations Incorporation Act 2009 (the Act).

Generally, Fair Trading will only act on concerns where:

  • there is a serious risk to public trust and confidence in the sector, AND
  • the concerns relate to an association’s compliance with the requirements of the Act

Fair Trading does not have the power to review or investigate every complaint particularly where it falls outside Fair Trading jurisdiction in administering the Act.

Before proceeding with lodging a complaint please read the Making a complaint about an incorporated association fact sheet (PDF, 147.27 KB).

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