FuelCheck

FuelCheck is an online tool providing consumers with real-time fuel price information covering every service station across NSW.

FuelCheck lets NSW motorists:

  • find the cheapest fuel being sold anywhere in NSW
  • get directions to any service station in NSW
  • search for fuel by type (E10, Regular, LPG, etc) or brand
  • submit a complaint to NSW Fair Trading if the price at the pump doesn’t match what is shown on FuelCheck.

Go to the FuelCheck website

Download FuelCheck for Android from the Google Play Store

Download FuelCheck for iOS from iTunes

The NSW Government is commitment to open data, the raw data created by FuelCheck is available to use. Contact support@onegov.nsw.gov.au for information on the terms and conditions that apply.

For any other FuelCheck enquiry, including to report a price mismatch, please contact fuelchecknews@finance.nsw.gov.au or call 13 32 20.

Translated information

FuelCheck frequently asked questions have been translated into the following community languages:

Information for service stations

Registering with FuelCheck

All operators of service stations in NSW were required to register with FuelCheck in July 2016, in order to update fuel prices.

To register with FuelCheck, operators are required to provide:

  • contact details for the person responsible for setting retail fuel prices
  • the location of the service station
  • details about the types of fuel available.

If you are a new operator or have not yet registered with FuelCheck, please do so as soon as possible by completing the Service Station Registration form.

FuelCheck training material

If you're a service station owner or operator, visit the FuelCheck training material below for instructions on how to update fuel prices in FuelCheck.

Submitting prices to FuelCheck

Service station operators can submit their fuel prices to FuelCheck through the FuelCheck website or by using a web application programming interface (API). For more information, view or download the FuelCheck Application Programming Interface Technical Documentation (PDF, 398.15 KB).

Fuel prices must match

Service station operators must ensure the price of a fuel in FuelCheck matches the standard price of the fuel at their service station at all times. The standard price is the price per litre at which the fuel is available to retail customers without any discounts or special offers (eg. ‘shopper dockets’).

There may be occasions where the price on FuelCheck does not match that shown on a physical price board or bowser, due to reasons outside the service station’s control. For example, the FuelCheck website or API may be offline, the service station may not be able to connect to the internet to register a price update, or there could be an issue with the device being used to access FuelCheck.

Consumers who notice a price difference are encouraged to raise this with the service station operator. Consumers are able to lodge a complaint with NSW Fair Trading directly via FuelCheck regarding instances of fuel price mismatch. Fair Trading will review each complaint and depending on the circumstances the service station may be fined for non-compliance. Penalty notices of $550 can be issued for each offence.

FuelCheck training material

A free training material has been developed to help service station operators understand how to use FuelCheck. Simulations show the operator interface and provide step-by-step guidance through each feature, while printable workbooks are a handy reference guide for service station staff.

On a mobile device, the simulations below open onto a blank white screen. To begin the simulation, tap your device in the centre of the screen.

There are four training modules in this package:

Enter current fuel prices

This module will show you how to:

  • login to FuelCheck using your mobile phone number
  • enter your verification code
  • update a fuel price
  • show a fuel type as out of stock (remove from display)
  • confirm your updates.

You can access this training material: view or download the enter current fuel prices workbook (PDF, 537.39 KB)

Update service station details

This module will show you how to:

  • login to FuelCheck using your mobile phone number
  • enter your verification code
  • update or add a contact phone contact number for your service station
  • update or add a contact email address for your service station
  • update the types of fuel available for sale at your the service station
  • confirm your updates.

You can access this training material: view or download the update service station details workbook (PDF, 653.87 KB)

Add new operator

This module will show you how to:

  • login to FuelCheck using your mobile phone number
  • enter your verification code
  • add a new operator or manager to your staff list in FuelCheck
  • confirm your updates.

You can access this training material: view or download the add new operator workbook (PDF, 689.59 KB)

Update operator details

This module will show you how to:

  • login to FuelCheck using your mobile phone number
  • enter your verification code
  • update the details of an operator or manager on your FuelCheck staff list
  • delete the FuelCheck account of an operator or manager
  • confirm your updates.

You can access this training material: view or download the Update operator details workbook (PDF, 543.6 KB)

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