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We all purchase many things and in most cases, we receive an excellent product or service, unfortunately, sometimes things do go wrong. However, if you deal with issues properly, most can be amicably resolved. Here are a few tips on how to approach

Jean, a consultant who owns a holiday rental cottage, received a call about the renewal of an advertisement in an accommodation directory for her cottage. Jean was particularly busy and the woman told her that it had to be done that day to make the

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Information for newsagents on how to claim

Pawning and redeeming goods, buying second-hand goods, stolen goods and what to do if things go wrong

Short-term rental accommodation host obligations