Video and audio

In the NSW Fair Trading video and audio section, you can access video and audio files on specific topics of interest relating to consumers and traders. Many of these are in a range of community languages.

Buying a used car

When buying a second-hand car, it is critical that you do your homework. Always view and test drive the car and never ever base your decision on just the photos provided.

To avoid buying a lemon, check out our video on how to inspect a second-hand car and what you should look for.

Go to the buying a used car page to find videos in six community languages that cover seven important matters to consider when buying a used car.

Help with tenancy problems

The tenancy complaint service is a simple, free service that aims to help tenants, landlords and agents negotiate tenancy problems.

The Help with tenancy problems video shows how the service works, with examples of cases that were based on real complaint scenarios. This video is also available in Arabic, Chinese and Vietnamese.

Fair Trading services

Supporting local communities is a series of four videos showing how our staff from different areas of Fair Trading support consumers and traders across the State and the services we provide.

My consumer rights

My consumer rights is a series of animatic videos covering six topics on your rights and responsibilities when buying goods and services in Australia. Designed especially for new migrants, the videos use simple messages, together with universal symbols and gestures, to explain the basic concepts of Australian Consumer Law.

They are particularly useful for intermediaries and English language educators working with new migrants to raise their awareness of consumer rights and responsibilities.

Renting a home

Renting a home - A tenant's guide to rights and responsibilities is a video resource produced by Fair Trading to help promote awareness of tenant's rights and responsibilities to new migrants, including emerging communities. It is available in 17 languages, including English.

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