Renewing a licence or certificate

For home building or trade work, all licences and certificates offer the option of a 1-year or 3-year renewal. Qualified supervisor certificates only have a 3-year renewal option.

A renewal form showing your licence number, expiry date, renewal fee, licence class and other details is mailed to you several weeks before your licence or certificate is due to expire. If the expiry date is approaching and you haven’t received your renewal notice in the post, contact NSW Fair Trading on 13 32 20. It’s your responsibility to renew your licence on time.

Renewal options

Renew online

All home building licences and certificates can be renewed online. If a renewal fee is due, you will receive a discount by renewing online. Go to the NSW Government Licensing Service website and have your renewal application form with you:

  • under the heading 'or renew' enter your licence or certificate number
  • enter the renewal notice number and click 'go'
  • if any personal details such as your address has changed, click ‘Amend my details’ and follow the prompts to update
  • if you have no events or occurrences to declare click 'I agree' to certify*
  • choose a renewal period (one or three years)
  • if applicable, enter your credit card details
  • to proceed click the 'Lodge renewal' button.

Access the builder and tradespeople forms page.

*Note: If you are unable to certify that you have no matters to declare, do not proceed with an online renewal. Lodge your renewal in person at a Service NSW or Government Access Centre. It’s an offence under the Crimes Act to make a false or misleading statement when completing the online declaration. The maximum penalty is two years imprisonment or a $22,000 fine or both. Call Fair Trading on 13 32 20 for help to renew online.

Renew in person

You can also renew your licence or certificate in person at your nearest Service NSW or Government Access Centre.

When renewing in person,you can pay by cash, cheque, money order, credit card or EFTPOS.

Call Fair Trading on 13 32 20 to find the nearest centre.

Renewal process

Licence assessment

Renewal applications that are lodged by any other method than online or in person, or are incomplete, missing documentation or the fee, will not be accepted. Once your completed application, supporting documentation and any fee payable has been received, the application is assessed again. If approved, your new licence card will be posted to you.

Late renewals

If you do not renew on time and your licence expires, you may have to pay a restoration fee. If your licence expires and you do not apply to have it restored within three months, you’ll have to apply for your licence to be reissued. This involves a new application process and another application fee. This takes time and you cannot trade until your new licence is issued.

Refusal of a licence or certificate

If one of the following situations applies to you, your licence may not be granted or renewed:

  • you fail to provide particulars requested by Fair Trading
  • you fail to satisfy continuing professional development requirements if you are an individual certificate or licence holder for Building or Swimming Pool Building
  • your licence was surrendered or cancelled before the expiry date
  • you have been disqualified from holding a licence
  • you owe money to Fair Trading as a result of a judgment
  • you hold a provisional licence or certificate
  • you are an apprentice or trainee
  • you have not complied or are unable to comply with insurance requirements
  • your licence has been suspended
  • you are bankrupt or were bankrupt within three years prior to your application for renewal
  • you are or were a director or a person concerned in the management of a company:
    • that is or was the subject of a winding up order
    • when a controller or administrator has been appointed or
    • when a controller or administrator was appointed (within three years prior to your renewal application)*
  • you are subject to an unsatisfied Tribunal order
  • you have had an unreasonable number of:
    • complaints
    • penalty notices
    • formal cautions
    • paid insurance claims
  • your application is made using false or misleading information
  • a close associate (who is not a fit and proper person to hold a licence) exercises a significant influence over you or your business
  • you are deemed to be an unfit or improper person to hold a licence or certificate.

*Note: This includes if you stopped being a director or a person concerned in the management of a company within 12 months prior to the external administration.

Things you should know

Change in address

You must let the licensing authority know within seven days of any name or address change. You must provide a change of address form to Fair Trading as soon as you change your address. Go to the builder and tradespeople forms page on the Fair Trading website for the appropriate form(s). You can also update your address at the time of renewal either online or at Fair Trading, Service NSW or Government Access Centre.

Change in circumstances

When renewing, you must let us know if there have been any changes of the circumstances in relation to your licence or certificate, such as the following:

  • change in address
  • change in your individual name
  • change in your trading, business or company name (provide copy of ASIC material)
  • change in your partners or the directors of your company
  • change in nominated supervisor
  • you enter into bankruptcy or a scheme of arrangement with creditors, or
  • your company is deregistered or becomes subject to a winding up order or to the appointment of an external administrator or controller.

Go to the builder and tradespeople forms page for the appropriate form(s). Changes in circumstances (other than to contact details and address) require you lodge your renewal application in person, not online.

Making a false or misleading statement

It is an offence to make a false statement or leave out information when applying for a licence. If it’s found that your licence has been issued on misleading grounds, you may be prosecuted and your licence may be cancelled.

Matters of insolvency associated to renewals

Current bankruptcy or external administration

If the person that’s applying is currently bankrupt or the director of a company that is under external administration (other than external administration resulting from a member's voluntary winding up of the body corporate), Fair Trading cannot issue a contractor licence in the classes of Building or Swimming Pool Building.

In all other cases, if Fair Trading grant an authority and it is a contractor licence, it will come with the condition: 'Only for contracts up to $20,000'.

Bankruptcy or external administration within 3 years of the application

If the person that’s applying has been discharged from bankruptcy or was previously a director of a company in external administration (other than external administration resulting from a member's voluntary winding up of the body corporate),the contractor licence will come with conditions.

Note: This includes if you stopped being a director or a person concerned in the management of a company within 12 months prior to the external administration.

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