NSW Fair Trading is part of the Department of Customer Service whose role is to make doing business in NSW simple, accessible and fair for employees, consumers and industry while providing the best value for government.
Our NSW Fair Trading Strategy 2024-2027 and Regulatory Priorities for the 2024-25 financial year set the direction for our efforts over the coming years. The strategy emphasises protecting consumer rights, supporting businesses to meet their obligations, and ensuring transparency in the marketplace. Our regulatory priorities guide our compliance and enforcement activities across key sectors such as rental, property, consumer goods and automotive.
Statutory authorities and advisory bodies describe the functions of a number of bodies that contribute to fair trading in New South Wales.
Privacy explains how NSW Fair Trading collects, uses, stores and discloses personal information.
NSW Fair Trading participates in a number of Inter-agency and national committees.
Protection schemes and systems detail some of the developments and improvements that have been implemented over time to build a safety net of protection for consumers and traders in the NSW marketplace.