How we work

NSW Fair Trading is part of the Department of Customer Service whose role is to make doing business in NSW simple, accessible and fair for employees, consumers and industry while providing the best value for government.

Our Roadmap (PDF, 668.93 KB) sets the direction for achieving our objectives.

Statutory authorities and advisory bodies describe the functions of a number of bodies that contribute to fair trading in New South Wales.

Privacy explains how NSW Fair Trading collects, uses, stores and discloses personal information.

NSW Fair Trading participates in a number of Inter-agency and national committees.

Protection schemes and systems detail some of the developments and improvements that have been implemented over time to build a safety net of protection for consumers and traders in the NSW marketplace.

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